Data Privacy Policy

This Privacy Policy explains how AstralBet may collect, use, store and protect information connected with your interactions with our services. We take user privacy seriously and aim to handle personal information carefully. This page describes the types of information that may be involved, why it may be used, and the choices you may have about it.

Information We May Collect

The information involved depends on how you use or contact our services. It may include details you provide, information created through account activity, and technical data sent by your device or browser. We collect only information relevant to the purposes described in this policy.

Personal and Account Data

Personal information may include contact details, account identifiers, profile information and details you provide when making an enquiry or managing an account. If you share information with us directly, please make sure it is accurate and avoid sending details that are not needed to address your request.

Technical and Activity Data

Technical data may include your device and browser type, language settings, IP address, approximate connection details, and information about how pages or features are accessed. Activity data may include sign-in events, account settings, interactions with the service and related security records. Some of this information may be recorded automatically when you use a website.

Transactional Data

Where relevant to an interaction, transactional information may include payment-related details, transaction status and associated account records. Payment information may be handled through third-party providers. We do not describe or promise a particular payment process here.

How We Use Information

Information may be used to provide and maintain account-related services, respond to requests, process relevant transactions, protect accounts, identify unusual activity, troubleshoot technical issues and improve the operation of our services. It may also be used to keep appropriate records and support service security. We do not use information for purposes unrelated to the context in which it was collected without an appropriate basis.

Storage and Protection

We use reasonable safeguards intended to protect information against unauthorised access, loss, alteration or disclosure. Access may be limited to people or service providers who need information for a relevant task. No online service or method of storage can be guaranteed completely secure, so users should also protect their account credentials and avoid sharing them.

Information is kept for as long as it is reasonably needed for the purpose for which it was collected, to maintain relevant records, or to address security and service requirements. The period can depend on the type of information and the circumstances. We do not state a fixed retention period in this policy.

Cookies and Tracking Technologies

Cookies and similar technologies may be used to support site functions, remember preferences, understand usage and help maintain security. You can manage cookies through your browser settings. Disabling some cookies may affect how parts of a website work.

Information Sharing

Information may be shared with third-party providers when needed to support services such as hosting, technical operations, payment handling, security or customer communications. These providers may process information to perform their services. Information may also be disclosed when necessary to address security concerns or respond to a valid request. We do not identify specific providers in this policy.

Your Privacy Choices

You may ask to access or correct personal information associated with you, or request its deletion where appropriate. Depending on the circumstances, you may also ask us to limit or stop certain uses, or withdraw consent where processing relies on it. Some requests may be limited by service, security or recordkeeping needs. We may need to confirm your identity before acting on a request. To make a privacy request, use an available contact route associated with the service.

Policy Updates

We may update this Privacy Policy to reflect changes in how information is handled or how services operate. The revised version will appear on this page. Please review it from time to time to stay informed about our privacy practices.